Privacy Policy
Last updated: June 25, 2026
This Privacy Policy describes how Selmurat ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website at selmurat.com and any related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with the Service, including but not limited to:
- Name and contact details such as email address and phone number
- Company or organization name and job title
- Account credentials including username and password
- Payment and billing information processed through our payment providers
- Messages, inquiries, and any other content you submit through contact forms or support channels
1.2 Information Collected Automatically
When you use the Service, certain information is collected automatically through cookies, log files, and similar tracking technologies, including:
- IP address and approximate geographic location derived from it
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Device identifiers and screen resolution
- Date and time of access
1.3 Information from Third Parties
We may receive information about you from third-party services, such as analytics providers, advertising partners, and authentication services, when you connect those services to your account or when they share data with us in accordance with their own privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service
- To process transactions and send related communications such as confirmations and invoices
- To respond to your inquiries, requests, and support tickets
- To send administrative notices, updates, and security alerts
- To send promotional communications where you have given consent or where permitted by applicable law
- To analyze usage patterns and improve the functionality and user experience of the Service
- To detect, prevent, and address fraud, abuse, and security incidents
- To comply with legal obligations and enforce our terms
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Performance of a contract: Processing necessary to deliver the Service you have requested or to fulfill our contractual obligations to you
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving the Service, preventing fraud, and ensuring security, provided those interests are not overridden by your rights
- Consent: Processing based on your explicit consent, which you may withdraw at any time
- Legal obligation: Processing required to comply with applicable laws and regulations
4. Cookies and Tracking Technologies
4.1 Types of Cookies Used
| Category | Purpose | Duration |
|---|---|---|
| Essential | Enable core functionality such as authentication and session management | Session or persistent |
| Analytics | Collect aggregated data on how visitors use the Service | Up to 24 months |
| Functional | Remember your preferences and settings | Up to 12 months |
| Marketing | Deliver relevant advertisements and measure campaign performance | Up to 24 months |
4.2 Managing Cookies
You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites.
5. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service providers: We engage trusted third-party companies to perform functions on our behalf, such as hosting, payment processing, analytics, email delivery, and customer support. These providers access your information only as necessary to perform their functions and are contractually bound to protect it.
- Business transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities, such as a court order or government agency.
- Protection of rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or security issues.
- With your consent: We may share your information with other parties when you have given us explicit consent to do so.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:
- The duration of your relationship with us and whether your account remains active
- Legal obligations that require us to retain data for a minimum period
- Statutes of limitations applicable to potential legal claims
- Recommendations from regulatory authorities
When personal information is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and that the transfer complies with applicable legal requirements.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information, subject to certain exceptions
- Restriction: The right to request that we restrict the processing of your information in certain circumstances
- Portability: The right to receive your personal information in a structured, commonly used, machine-readable format
- Objection: The right to object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: The right to withdraw consent at any time where processing is based on your consent
To exercise any of these rights, please contact us at help@selmurat.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.
10. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information without verifiable parental consent, we will take steps to delete that information. If you believe we may have collected information from a child under 16, please contact us at help@selmurat.com.
11. Third-Party Links and Services
The Service may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access. We have no control over and assume no responsibility for the content, privacy practices, or policies of any third-party services.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. If we make material changes, we will notify you through the Service or by sending an email to the address associated with your account prior to the changes taking effect. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Selmurat
Horkoho Pl, 2, Kryvyi Rih, Dnipropetrovsk Oblast, Ukraine, 50000
Email: help@selmurat.com
Phone: +380 93 441 26 05
Website: selmurat.com